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FAQs

How Can We Help You Today?

Why Swoop Tutors?

Our mission is to provide personable and high-quality learning that breaks away from traditional and outdated methods. With each lesson, we strive to foster academic improvement in young students, to give them the confidence they need to overcome academic obstacles, and to cultivate their excitement to learn. Our synchronous approach to learning creates an engaging and cooperative atmosphere between tutors and students that breaks from the traditional, antiquated lecture model popularized in classrooms today.

How do you find your tutors?

Our tutors are current students or recent graduates of the top universities in the United States. They come from an education background or have several years of tutoring experience. Each tutor goes through a background check and an extensive interview process.

How much does a tutor cost?

$55 for 60 minutes. $35 for 30 minutes.

What is your booking policy?

We ask that every lesson be booked at least 24 hours prior to the lesson taking place. This affords our tutors ample time to prepare and adjust their schedules accordingly.

What is your cancellation policy?

We have a 24-hour cancellation policy. If a lesson is canceled 24 hours prior to the scheduled session, you will be fully refunded. Any cancellations within 24 hours of the scheduled session are non-refundable. In the rare case that a tutor has to cancel a session, you will be offered a full refund and the option to reschedule.

What should I have ready before each lesson?

Please have ready any relevant material including examples of worksheets, lesson plans, and homework so that our tutors can best serve you. Prior to each session, you will also receive an email that includes tips to ensure the success of each session. Please contact info@swooptutors.com if you have any questions.

What platform do you use for the video chat?

We use Zoom to conduct all tutoring sessions. You will receive a link to Zoom following the booking of your session. If you do not have an active Zoom account, please create one prior to your lesson.

Can I connect with my child’s tutor prior/post to the session?

Of course, email info@swooptutors.com and we will put you in contact with your tutor prior to or after each session.

What if the tutor I want is not available when I want them?

If your child's schedule does not match up with a particular tutor you like, don't worry! Email at info@swooptutors.com and we will try our best to find a time that works for both your child and their desired tutor.

Can your tutors coordinate with my child’s teacher?

Yes, of course! We ask you to email info@swooptutors.com and we will make arrangements to connect with your child’s teacher(s) to coordinate the most effective lesson plan.

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We’re Here to Help You

Become A Tutor

Want to become a Swoop Tutor? Simply click the link at the top of the page and fill out a quick survey. We will contact you shortly after!

Personal Match

No one knows our tutors better than us! Want a personal recommendation for a tutor? Please email us at info@swooptutors.com for a personal matching!

Communication

Is your question not featured in our FAQs? Please email us at info@swooptutors.com with any of your questions, our team is standing by to help.